A spouse comes home and, with frustration, talks about an unpleasant event that occurred at work. When the partner begins to offer some information that can help resolve the issue, the response is “I don’t want you to talk! I just want you to listen. I don’t want you to help me resolve the problem; I just want you to listen!” what is the real message, the hidden message being conveyed? Carl will share some insights on this confusing and frustrating scenario.

Helen Kim helps us all develop a greater sensitivity for diversity as she discusses issues confronting Asian-Americans.